Flight Compensation
Claim compensation for delayed, cancelled, or overbooked flights.
What This Service Does
Under EU and other regulations, you may be entitled to compensation and care (meals, accommodation, rebooking) when your flight is heavily delayed, cancelled, or you're denied boarding due to overbooking. Compensair and AirHelp help you check eligibility and handle the claim process with the airline on your behalf, often on a no-win-no-fee basis.
Why Ouoba Recommends It
Ouoba recommends using a specialist if you're unsure about rules or don't want to deal with airlines yourself. Compensair and AirHelp know the regulations and can pursue claims so you can focus on your trip or next booking.
How It Works
Enter your flight details (route, date, airline, and what went wrong). The service checks if you're likely eligible.
If eligible, submit your booking and ID. The provider files the claim with the airline and keeps you updated.
If the airline pays, you receive your compensation (minus the provider's fee, if any). No payout usually means no fee.
FAQ
- How much can I get?
- Amounts depend on distance and region (e.g. EU regulation 261/2004). Short-haul is often €250, long-haul up to €600 per passenger, plus care (meals, hotel) in many cases. Eligibility depends on cause of delay/cancellation.
- What if the airline says no?
- The provider may appeal or take further steps. If they don't succeed, you typically don't pay a fee. Check each provider's terms for their no-win-no-fee conditions.
- How long do claims take?
- Airlines can take weeks or months to respond. The provider will follow up; you'll be updated on progress. There are usually time limits (e.g. 2–6 years) to submit a claim depending on the regulation.